1. Information We Collect

We collect information in a few different ways to provide and improve our services:

• Account Information — your name, email address, phone number and delivery address when you register an account.
• Order Information — the products you purchase, billing and shipping details, and order history.
• Payment Information — payment method details are processed securely by our payment partners. We never store full card numbers.
• Technical Data — IP address, browser type, device information and pages you visit, collected automatically.
• Communication — messages, reviews and feedback you share with us.

2. How We Use Your Information

• To process, deliver and manage your orders.
• To provide customer support and respond to your enquiries.
• To personalise your shopping experience and recommend products.
• To send order updates, offers and marketing — only with your consent.
• To improve our website, services and prevent fraud or abuse.

3. Sharing Your Information

We never sell your personal data. We only share information with trusted partners who help us operate:

• Delivery partners — to ship your orders to you.
• Payment processors — to securely handle transactions.
• Service providers — such as analytics and marketing tools.
• Legal authorities — when required by law or to protect our rights.

4. Data Security

We use industry-standard security measures, including encryption, secure servers and restricted access, to protect your information. While no method is 100% secure, we work continuously to safeguard your data.

5. Cookies

Our website uses cookies to remember your preferences, keep your cart updated and understand how visitors use the site. You can disable cookies in your browser settings, but some features may not work correctly.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will remove it.

8. Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, subject to legal obligations.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the website after changes means you accept the updated policy.